Terms & Conditions

Last updated: [date]

These terms apply to your use of this website and to enquiries and work with CovGardens (“we”, “us”). By using the site you accept them.

Guide prices are estimates, not quotes

The prices produced by the tools on this site are guide prices for illustration only. They are automatically generated from the options you choose and general assumptions, and do not form a quote, an offer, or a binding price. Your actual price is confirmed only in a written quote following a site survey, and may differ once site conditions, access, ground, levels and materials are assessed. The assumptions and exclusions shown alongside each estimate form part of these terms.

Quotes and surveys

A firm quote is provided in writing after we assess the site. A quote is valid for [30] days unless stated otherwise, and assumes the conditions described in it.

Bookings, deposits and cancellation

[Set out your booking process, any deposit, and your cancellation/rescheduling terms here.]

Carrying out the work

We assume reasonable access to the working area. Where site conditions differ from those assumed in the quote (for example hidden obstructions, services, unstable ground or additional spoil), we will discuss any variation with you before proceeding, and this may affect price and timing.

Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including for death or personal injury caused by negligence, or for fraud.

Use of this website

The site, its content and its design are owned by CovGardens and provided “as is”. You may not copy, misuse or attempt to disrupt it. We may change or withdraw parts of the site at any time.

Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the courts of England and Wales.

Contact

Questions about these terms? See our contact page.